Help & planning

Frequently asked questions

Everything you need to know about our taxi, airport transfers and Northern Lights tours. Can't find your answer? Call or WhatsApp us on +358 400 990 664.

+358 400 990 664 Phone & WhatsApp — 24/7

Booking

How do I book a taxi in Saariselkä?

Local rides in Saariselkä are pre-booked. Send a booking request, call +358 400 990 664 or send a message on WhatsApp. Tell us the pickup address, destination, date, time and number of passengers. Airport and long-distance transfers can also be booked online.

How do I book an Ivalo Airport transfer?

The easiest way is to book online: choose "Ivalo Airport Transfer", select your date and pay securely. You can also send a booking request or contact us by phone or WhatsApp on +358 400 990 664. Please include your flight number and accommodation name.

Can I book online?

Yes. Ivalo Airport transfers, long-distance transfers, the King Crab Safari transfer, the full-day VIP transfer and Northern Lights tours can be booked online through our FareHarbor shop with live availability.

What is the difference between Book Online and Booking Request?

Book online is for products in our FareHarbor shop — you choose a date, pay and get an instant confirmation. A booking request is for everything else: local rides, custom routes, large groups, corporate transportation, special vehicles or special requirements. We reply and confirm the details and price.

How do I make a booking request?

Fill in the booking request form with your contact details, date, pickup time, pickup location, destination and number of passengers, plus any luggage, child seats or other requirements. We will contact you to confirm.

Can I book an airport transfer in advance?

Yes — all our transfers are pre-booked, and we recommend booking as early as possible. Vehicle availability can be limited in December, at Christmas and New Year and during the main winter season.

How early should I book my airport transfer?

As early as you know your flight times, especially for December to March. Short transfers can be booked up to 24 hours before pick-up time; for anything sooner, call or WhatsApp us and we will help if a vehicle is available.

Can I request a special transfer?

Yes. If your route, timing or vehicle needs are not covered by a standard product, send a booking request describing what you need. We will tell you what we can arrange and at what price.

Ivalo Airport

How much is a taxi from Ivalo Airport to Saariselkä?

A private transfer between Ivalo Airport and Saariselkä costs 85 € for 1–3 passengers, 90 € for 4–5, 95 € for 6–7 and 100 € for 8 passengers. The price is per vehicle, one way, with no booking fee. See the full price list.

How long does Ivalo Airport to Saariselkä take?

Saariselkä is approximately 25–30 kilometres from Ivalo Airport. The drive normally takes around 25–30 minutes, depending on weather and road conditions.

Do you provide airport pickup?

Yes. Your driver meets you at the agreed meeting point at Ivalo Airport. With meet & greet (+10 €) the driver waits inside the arrival hall with a name sign.

Do you monitor flight arrivals?

If you give us your correct flight number when booking, we can follow your arrival information. Please double-check your flight number and phone number in the booking.

What happens if my flight is delayed?

When we have your flight number we can follow the arrival. Meet & greet includes a 60-minute buffer for delayed flights. For longer delays or other changes, contact us on +358 400 990 664 by phone or WhatsApp and we will agree on the next steps.

Can I book a return airport transfer?

Yes. Book both directions online, or tick "Return transfer" in the booking request and give the return date and time. Prices are one way, so a return trip consists of two one-way transfers.

Is the price per person or per vehicle?

Transfer prices are per vehicle, not per person. The price depends on the route and the group size: 1–3, 4–5, 6–7 or 8 passengers. Only the public Northern Lights tour is priced per person.

Destinations

Do you serve Kakslauttanen?

Yes. We drive to and from both Kakslauttanen East and Kakslauttanen West, and pick up from Kakslauttanen for Northern Lights tours. See Kakslauttanen transfers.

Do you offer transfers from Ivalo Airport to Kakslauttanen?

Yes. Ivalo Airport to Kakslauttanen East costs 110 € and to Kakslauttanen West 120 € for 1–3 passengers, per vehicle, one way. These transfers can be booked online.

Do you serve Kiilopää?

Yes. We drive between Kiilopää, Saariselkä and Ivalo Airport, and Kiilopää is one of the pickup areas for our Northern Lights tours. See Kiilopää transfers.

How much is a transfer to Kiilopää?

Ivalo Airport to Kiilopää costs 120 € and Saariselkä to Kiilopää 60 € for 1–3 passengers, per vehicle, one way. Prices for larger groups are on the price list.

Do you offer long-distance transfers?

Yes. Fixed prices are published for Saariselkä–Rovaniemi, Saariselkä–Levi and Saariselkä–Kirkenes. Other destinations such as Tromsø, Ylläs, Ruka, Pyhä and Utsjoki can be requested. See long-distance transfers.

Can I book a transfer to Rovaniemi?

Yes. Saariselkä–Rovaniemi costs 650 € for 1–3 passengers and up to 800 € for 8, per vehicle. The drive takes approximately 3.5 hours depending on road and weather conditions.

Can I book a transfer to Kirkenes?

Yes. Saariselkä–Kirkenes (Norway) costs 650 € for 1–3 passengers and up to 850 € for 8, per vehicle. International transfers should be booked in advance, and passengers must carry valid travel documents.

Can I book a taxi from my hotel?

Yes. We pick you up directly at your hotel, holiday apartment or resort in our service area. Please give the exact accommodation name when you book.

Can I book a taxi from a private cabin?

Yes. Give us the cabin's address or name and, if possible, any directions or a map pin — some cabin areas are hard to find in the dark.

Luggage, families & vehicles

Can I book a taxi for my family?

Yes. Our vehicles take up to 8 passengers, so most families travel together in one vehicle. Tell us the number of adults and children, the luggage and any child seat needs.

Can I request a child seat?

Yes, child seats can be requested in the booking request — tell us the number and age of the children. The number of child seats is limited, so please request them in advance and wait for our confirmation.

Can I bring ski equipment?

Yes, depending on the vehicle and the number of passengers. Please mention skis, snowboards and poles when booking so that we can plan the space.

Can I bring large luggage?

Prices include one normal suitcase and one hand bag or roller per person. Tell us about oversized or extra luggage in advance; we can add a luggage trailer (+50 € on airport transfers, +100 € on long-distance transfers).

Do you offer private transfers?

Yes. All our transfers are private: the vehicle is reserved for your booking and not shared with other passengers.

Can I request a private vehicle?

Every transfer is already a private vehicle for your group. If you need a specific vehicle — for example the Mercedes-Benz Vito Tourer 4×4 for a full-day VIP transfer — mention it in your booking request.

Northern Lights tours

Can I book a Northern Lights tour?

Yes. The 3-hour public aurora hunting tour costs 128 € per person (children under 12 −50 %), and private tours start at 600 € for 1–3 persons. See Northern Lights tours and book online.

Are the Northern Lights guaranteed?

No. The Northern Lights are a natural phenomenon and can never be guaranteed. We use forecasts, cloud maps and local knowledge to give you the best possible chance, and drive to look for clear skies when it is cloudy.

Where do Northern Lights tours depart?

We pick you up from your accommodation in Saariselkä, Kakslauttanen, Laanila and Kiilopää. Private tours can also start from Ivalo and Inari.

When is Northern Lights season in Saariselkä?

The nights are dark enough to see the aurora roughly from late August to early April. Clear weather is just as important as solar activity.

Groups & companies

Do you provide group transportation?

Yes. We transport families, friends, corporate groups, tour groups and airport groups. One vehicle takes up to 8 passengers.

Can I book a taxi for a large group?

For groups of more than 8 passengers, send a booking request with the number of passengers and amount of luggage, and we will check what we can arrange — please contact us for confirmation.

Do you offer corporate transfers?

Yes: airport pickups, hotel transfers, business meetings, conferences, events, VIP and group transportation. See corporate transfers.

Can I book transportation for a company?

Yes. Send a booking request with dates, times, routes and number of guests. For company invoicing, please contact us for confirmation.

Prices & payment

Can I pay by card?

Online bookings are paid securely by card in our FareHarbor shop. For payment options on other bookings, please contact us for confirmation.

Do you charge a booking fee?

No. There is no booking fee — the published price is what you pay for the transfer, plus any extras you choose, such as meet & greet or a luggage trailer.

Contact

Can I contact you through WhatsApp?

Yes. Send a message to WhatsApp on +358 400 990 664 — for example your flight number and pickup address.

How can I contact Saariselkä Taxi?

Phone and WhatsApp: +358 400 990 664. Email: info@arctictours.fi. You can also use the booking request form or book online.